Support

Intercom

The fastest way to get help. Click the chat widget in your Clarify workspace or visit app.clarify.ai.

Email

Reach us at support@clarify.ai for non-urgent questions.

Common questions

My API key returns 401

Use api-key YOUR_KEY, not Bearer YOUR_KEY. See authentication.

My bulk create returns 400

You likely have a duplicate email or domain. Pre-match against existing records before importing. See import CRM data.

My enum values are rejected

Enum validation is case-sensitive. "Active" and "active" are different values. See schema and fields.

My workspace looks empty but I get duplicate errors

Email sync and enrichment auto-create records in the background. Always check what's in the workspace before importing. See bulk operations.